Company: Creole Ventures Pvt. Ltd. (Creole Studios)

Registered office: A-404, Ratnaakar Nine Square, Opp ITC Narmada, Vastrapur, Ahmedabad, Gujarat, India – 380015

Email: hello@creolestudios.com

These Terms apply only to your use of the Website and its content.

Any software development, consulting, design, maintenance, or other professional services provided by Creole Studios are governed by a separate written agreement (e.g., proposal, statement of work, MSA). If there is any conflict between these Terms and a signed services agreement, the signed services agreement will prevail.

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and process personal data, including through service providers such as analytics and chat/engagement tools.

Where required by law, we may request your consent for certain cookies or tracking technologies.

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Website. By using the Website, you confirm you meet this requirement.

You agree not to:

• Use the Website for any unlawful, harmful, or fraudulent purpose

• Interfere with or disrupt the Website, servers, or networks

• Attempt to gain unauthorized access to any part of the Website or systems

• Upload, transmit, or distribute malware, malicious code, or harmful content

• Scrape, crawl, harvest, or use automated means to access the Website or collect data without our written permission

• Impersonate another person or misrepresent your affiliation

• Abuse contact forms, chat widgets, or communication channels (e.g., spam)

We may suspend or block access if we believe you have violated these Terms.

Unless otherwise stated, the Website and all content on it (including text, graphics, designs, icons, images, videos, case studies, and brand elements) are owned by or licensed to Creole Studios and are protected by applicable intellectual property laws.

You may view and use the Website for your personal or internal business reference. You may not copy, reproduce, modify, distribute, publish, sell, create derivative works from, or commercially exploit any content without our prior written consent.

Trademarks: “Creole Studios”, our logo, and related marks are our trademarks. You may not use them without written permission.

The Website may include links to third-party websites or services. We do not control and are not responsible for third-party content, policies, or practices. Your use of third-party sites is at your own risk.

We may also use third-party tools (e.g., analytics/session replay/chat) to operate and improve the Website as described in our Privacy Policy.

Content on this Website is provided for general informational purposes only and does not constitute legal, financial, or professional advice. You should consult appropriate professionals before making decisions based on Website content.

If you submit information via Website forms, chat, or email (including project enquiries), you agree that:

• The information you provide is accurate to the best of your knowledge

• You will not submit confidential or sensitive personal data unless requested and appropriate

We may use your submission to respond to your request and for internal business purposes in accordance with our Privacy Policy

Any pricing, timelines, or availability displayed on the Website is indicative and may change. A binding commitment exists only when confirmed in a signed written agreement.

If you purchase any product or service directly through the Website (where enabled), refunds/cancellations will be governed by our Refund & Cancellation Policy and any applicable payment terms communicated at the time of purchase.

For client services delivered under an MSA/SOW, refunds and cancellations are governed by the signed services agreement.

To the maximum extent permitted by law, the Website and its content are provided on an “as is” and “as available” basis.

We do not warrant that the Website will be uninterrupted, secure, error-free, or free of viruses or other harmful components, or that any content is complete, accurate, or up to date.

To the maximum extent permitted by law:

• Creole Studios will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from or related to your use of (or inability to use) the Website.

• Creole Studios’ total aggregate liability for any claim related to the Website will not exceed USD 100 (or the equivalent in INR), even if we have been advised of the possibility of such damages.

Nothing in these Terms limits liability where it cannot be limited under applicable law.

You agree to indemnify and hold harmless Creole Studios and its directors, officers, employees, and contractors from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of the Website, your violation of these Terms, or your infringement of any rights of a third party.

We may modify, suspend, or discontinue any part of the Website at any time without notice.

We may update these Terms from time to time. The “Last updated” date at the top indicates when changes were made. Continued use of the Website after updates means you accept the updated Terms.

We may suspend or terminate your access to the Website at any time if we believe you have violated these Terms or if required for security, compliance, or operational reasons.

These Terms are governed by the laws of India, without regard to conflict of law principles. Courts located in Ahmedabad, Gujarat shall have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Website.

If you have questions about these Terms, contact:
Email: hello@creolestudios.com

• Severability: If any part of these Terms is held invalid, the remainder will remain in effect.

• No waiver: Our failure to enforce any right is not a waiver of that right.

• Entire agreement (Website): These Terms constitute the entire agreement between you and Creole Studios regarding Website use.