We visited the client’s restaurants in Dubai. After extensive interviews with the staff, and the owner, we drafted the wireframes for the system. Based on those wireframes, we created a web-based system that solved all their problems and offered a brilliant food ordering experience to their customers. The system was divided into 3-parts, a front-end system, the restaurant outlet manager panel and the super admin area.
The front-end system was for the customers to place their orders for pickup, or delivery. They could also create their accounts and store multiple delivery addresses for easy access. They could check their order status and order history as well. Once the order was placed, the system routed the order to the appropriate outlet after checking variety of parameters.