LoanTack

Addressing the Problem

Being a US digital mortgage platform, the client wanted to reduce the onerous mortgage process rife with paperwork and red tape. Due to this problem, they needed a platform where loan officers and borrowers could easily connect and chat. As a part of the web and mobile platform, they wanted a feature where borrowers can chat with loan officers, maintain a checklist of all the required documents, and a mortgage guide section that provides helpful information to borrowers. For the loan officers, the client wanted both: a web portal to manage the loan settings and other features and a mobile application for effortless communication with their borrowers.

The Creole Process

LoanTack approached Creole Studios to develop an advanced web and mobile platform to get mortgages fast and effortlessly. Finding the loan process complex and complicated, they asked our team for help in this ambitious endeavor. The Creole team scheduled a meeting to discuss the idea and ensured that everything got covered in web and mobile applications based on requirements. The timely calls and meetings with project management tools helped their team to understand the progress and each update. Creole Studios created these fascinating platforms with State-of-the-art technology like React.js, React Native, Nextjs, Bootstrap, and HTML5 technologies.

The Creole Solution and Key features

Our professional developers oversaw the project and action it according to requirements. Creole Studios created two modules, front end on mobile and backend on the web.

To help loan officers and borrowers, Creole Studios provided the following features.

Modern borrower experience

Developed a web portal and mobile application that delivered a unique and seamless borrower experience to meet today’s consumer’s expectations.

Dashboard

LoanTack has an intuitive dashboard that guides borrowers with recent calculations, a quick start guide, promotions, pre-approval loans, and mortgage applications.

Set up admin module

The admin module helps administrators manage clients and users with billing history and real-time messaging that will be displayed to the loan officers. The loan officer can set specific discount codes, see a list and manage the branded apps created using LoanTack.

LoanTack mortgage calculator

LoanTack’s customized calculator provides consumers with the approximate result of the possible offers based on internal calculations and the personal data provided by a borrower. Loan officers can administrate and customize the calculator. Creole Studios provided the FHA (Federal Housing Administration), VA (Veterans Administration), Conventional, Jumbo, USDA, and Affordability calculators, for the borrowers to utilize. The loan officer can also customize the look and feel of the app using the web portal. However, this would require additional subscription charges from the loan officer which they can pay using the appropriate section in the web portal.

Widget section

There’s a widget section in the web portal designed for the loan officer. This section displays loan calculation results in the browser when the borrower shares it via different platforms. The widget section is the default for all available loan types.

Scanner

The app provides a scanner where a borrower can scan documents within the app. Email verification is a must to use this feature, and after that, you can use the app and scan documents via phone camera with up to 10 photos and share them with the loan officer. There’s also a mobile app for a loan officer to chat with borrowers.